Terms of Service

Welcome to Aayat Jewellery. By accessing or using our website at http://aayatjewellery.com (the "Site"), you agree to comply with and be bound by the following terms and conditions of use (the "Terms"). Please review these Terms carefully. If you do not agree with these Terms, you should not use this website.

1. Introduction

These Terms govern the use of the Site and all content, services, and products available through the Site. The Terms are legally binding between the user (“you”) and Aayat Jewellery (“we,” “our,” or “us”).

By visiting our Site and/or purchasing something from us, you agree to be bound by these Terms, including additional terms and conditions and policies referenced herein or available by hyperlink. These Terms apply to all users, including without limitation browsers, vendors, customers, and merchants.

2. Eligibility to Use

You must be at least 18 years old or the legal age of majority in your jurisdiction to make a purchase. If under 18, you may use the Site only with the involvement of a parent or guardian.

3. Product Descriptions and Pricing

At Aayat Jewellery, we aim to provide accurate product descriptions, including detailed information about the materials used. However, we do not warrant that the product descriptions, pricing, or other content is error-free. If a product is not as described or priced incorrectly, your remedy is to return it in unused condition, subject to our Return Policy.

  • Sterling Silver Products: All sterling silver items at Aayat Jewellery are made from 92.5% pure silver. Any tarnishing, natural wear, or discoloration due to environmental conditions is not considered a defect. Care instructions will be provided for maintaining the quality of your silver jewelry.

  • Oxidized Silver Products: Our oxidized silver products are crafted to give an antique, rustic finish. Please note that variations in finish are part of the unique nature of oxidized silver jewelry.

4. Orders and Payment

By placing an order on our Site, you offer to purchase a product under these Terms. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel orders for any reason, including issues with payment or product availability.

  • Accepted Payment Methods: We accept major credit and debit cards, as well as other payment methods displayed at checkout.
  • Order Confirmation: Upon successful order placement, you will receive an email confirmation. Ensure the email address provided is correct.

5. Care for Silver Jewellery

We provide guidelines to help you care for your sterling silver and oxidized silver pieces. Proper care will help maintain their beauty over time.

  • Sterling Silver Care: To maintain the shine of your sterling silver jewelry, store it in a cool, dry place, ideally in an airtight container. Avoid exposure to moisture, chemicals, and sunlight, which may lead to tarnishing. Polishing cloths and silver cleaners can help restore its original shine.
  • Oxidized Silver Care: Oxidized silver jewelry requires minimal care to retain its unique, antique finish. Do not use harsh chemicals or silver cleaners, as these may remove the oxidized effect. Simply wipe with a soft, dry cloth to clean.

6. Shipping and Delivery

We offer shipping within India and selected international destinations. Shipping times and costs vary depending on your location.

  • Estimated Delivery Times: Delivery times provided at checkout are estimates and are subject to delays due to factors outside our control.
  • Customs and Duties: For international orders, customs fees, duties, and taxes are the responsibility of the buyer.

7. Return and Refund Policy

If you're not satisfied with your purchase, please refer to our Return and Refund Policy:

  • Eligibility: Items must be returned within 15 days of receipt, unused, and in their original packaging.
  • Non-Returnable Items: Custom or personalized jewelry pieces cannot be returned unless faulty.

For more details, please visit our Return Policy page.

8. Intellectual Property Rights

All content on the Site, including but not limited to designs, text, graphics, and logos, is the property of Aayat Jewellery and is protected by intellectual property laws. Unauthorized use of any content is strictly prohibited.

9. Prohibited Uses

In addition to other prohibitions, you may not use the Site or its content:

  • For any unlawful purpose;
  • To infringe upon or violate our intellectual property rights or the rights of others;
  • To upload or transmit malicious code or spyware.

We reserve the right to terminate your access to the Site for any prohibited use.

10. Limitation of Liability

We do not guarantee uninterrupted access to the Site, and we are not liable for any damages or loss arising from your use of the Site or products.

11. Indemnification

You agree to indemnify Aayat Jewellery from any claims arising from your breach of these Terms or your violation of any law or rights of a third party.

12. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of third-party sites.

13. User-Generated Content

If you submit content (e.g., reviews, testimonials), you grant Aayat Jewellery the right to use such content in our marketing and promotional materials. You agree that your content will not contain offensive or unlawful material.

14. Governing Law

These Terms are governed by the laws of India. Any dispute will be handled exclusively in the jurisdiction of Chandigarh, India.

15. Changes to the Terms of Service

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the Site.

16. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Aayat Jewellery
1067, Sector 38-B,
Chandigarh, 160038, India
Email:   support@aayatjwellery.com  , aayatuj@gmail.com